Our Policies

All You Need to Know

At StileWell, we strive to give our customers the most enjoyable shopping experience possible. For that, we have made our store policies fair, clear and transparent. Read on to see all our policies below. If you can’t find the exact information you’re looking for, please get in touch and we’ll do our very best to help you out.

Return Policy

We currently do not offer return services, once a good is sold it is not refundable. In case a damaged product is delivered due to our fault, we will try our best to replace your product.

Cookie Policy

This cookie policy explains what cookies are and how we use them on our website. You should read this policy so you can understand what type of cookies we use, the information we collect using the cookies and how that information is used. By using our website you are agreeing that we can use cookies in accordance with this policy.


What are cookies?
Cookies are files which contain a small amount of information. Cookies are stored on the browser or hard drive of your computer or device.


How do we use cookies?
We use cookies to distinguish you from other users of our website and to provide a browsing experience that is unique to you. Cookies are used by us so that our website can remember what you have done whilst browsing.


What type of cookies do we use?

  • Cookies can be in the form of session cookies or persistent cookies. Session cookies are deleted from your computer or device when you close your web-browser. Persistent cookies will remain stored on your computer or device until deleted or until they reach their expiry date. We use the following cookies

  • Analytical/performance cookies.

  • These cookies allow us to recognise and count the number of visitors to our website and to see how visitors move around when they are using it. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily.

  • Functionality cookies.

  • These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, such as greeting you by name and remembering your preferences.

  • Targeting cookies.

  • These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. These cookies allow you to share and send information to other websites.


What kind of information do we collect by using cookies?
When you visit our website, we may automatically collect the following types of information from you: Your internet protocol (IP) address, your login information, time zone setting, operating system and platform, information about your visits including the URL you came from, your country, the search terms you used in our website, products you viewed or searched, page response times, download errors, length of visits to certain pages, page interaction information, (such as scrolling, clicks, and mouse-overs) and the methods used to browse away from the page.


How do you block cookies?
Most browsers allow you to refuse cookies. You may block our cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. You can find out more about cookies here: https://en.wikipedia.org/wiki/HTTP_cookie and how to delete and control them here: https://cookies.insites.com/disable-cookies/
If you block our use of cookies, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way.


How StileWell can change the Cookie Policy?
We may update this policy from time to time. Changes in technology, legislation and authorities’ guidance may require us to inform you of the activities we undertake where it affects your privacy rights. You should check this page occasionally to ensure you are familiar with any changes.

Privacy Policy

WHO WE ARE?

We are STILE WELL GENERAL TRADING LLC and we process your personal data as a controller. This means that we are responsible for how we process and protect your data.

 

WHAT WE USE YOUR DATA FOR.

We will use your data, among other purposes, to manage your registration as a user, to manage your purchases of products or services, to respond to your queries, and, if you wish, to send you our customised communications.

 

WHY WE USE YOUR DATA.

We have legal standing to process your data for various reasons. The main reason is that we need to process your data toperform the contract that you accept with us when you register and when you make a purchase or enjoy any of our services or functionalities. We also use your data for other reasons, for example, to respond to your queries or to send you newsletters that you have asked to receive from us. See more

 

WHO WE SHARE YOUR DATA WITH

We share your data with service providers who provide us with assistance or support, these being companies in the WIX Group, Ecwid and third party providers, both inside and outside the UAE.

 

YOUR RIGHTS

You have the right to access, rectify or delete your personal data. In certain cases, you are also entitled to other rights, such as, for example, to object to us using your data, or to transferring your data, as explained in depth below.

We encourage you to read our full Cookies Policy above to understand in depth the manner in which we will use your personal data and your rights over your data